The Business Outsourcing Company assists all sizes of companies with a variety of bespoke services. This includes telephone answering services, especially for the UK.
We can provide this service in several different ways. We can provide ad-hoc telephone answering when a client just transfers theirs calls to us where we answer the phone in their name, perhaps while they are out at appointments or in meetings, or we can provide full 24/7 telephone answering with virtual PBX switchboard services where we answer the call and route the call directly through our clients’ phone system directly to the relevant party. Some companies use this service to have their calls answered in the evenings and over weekends when their offices are closed.
When the intended recipient is not about, we take a message and then email/ SMS the client with the caller’s details. This ensures that the caller is greeted in a professional manner by your company.
A considerable proportion of people will not leave voice-mails and disconnect the call when they are faced with an answering machine. And in certain competitive environments, prospective clients will not call back as they will search for another provider that is available on the telephone.
Call answering services are an economical solution when you are not available or as a replacement for a telephone switchboard operator.
The process of using the service is simple. You simply set up a divert service with your regular telephone provider and forward your calls to a unique number which we provide you with. When you are back, you just key in a few numbers and turn the service off.
The Business Outsourcing Company would be delighted to speak to you about your requirements. We can price per call or per line diverted to us. Please call us on 0800 083 9374 for further details.
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