UK Based BPO Outsourcing Company provides all range of BPO solutions & bespoke solutions for all sizes of company, located anywhere in the World. Call us on 01904692232.


Monday, August 25, 2014

Ethnic Sales and Marketing Tactics that Work Every Time


Ethnic sales & marketing is a very niche area which needs an equally professional team to manage it. An effective way to reach target ethnic customers is to use staff that are well-aware of the background of this targeted group, can contact them during their business hours and can transform an interested party in to a genuine business lead. A strong cultural and linguistic connection is necessary if you want to tap into this large potential market.  Specialists like the Business Outsourcing Company can certainly help. A team that is proficient in all major ethnic languages for your target market can prove to be a huge asset if you are trying to increase your market share and generate effective sales leads. 

Another important fact to consider is that the Asian markets where many of your targeted ethnic customers live, operate on different time zones. This means you need a team that can monitor, follow-up and conduct telemarketing & telesales calls during this time period. So as your employees are leaving the office, your support staff will pick up leads for you. Many of the services offered in this area are priced on a performance basis so you have to pay only for genuine leads and positive feedback making this a very affordable service indeed.

Wednesday, August 20, 2014

Interesting Facts You Need to Know When it Comes to Lead Generation Companies

Every company has a defined target market for their sales leads. These may include potential customers who have shown an active interest in your product, who may be from your current target audience or from new previously untapped regions. Whatever the case, if your chosen lead generation companies can get you effective new business with well-researched, quality leads then you have a new target base to focus on with genuine prospects of growth in your sector. Such third party companies also have the skill-set to follow-up on leads and assist with any paper work that needs to be done. These affordable services provided by the professionally managed Business Outsourcing Company can mean a steady quantity of useful leads that will help you reach your fore caste sales figures.

Business leads need to be generated with strategically. Knowledge of target audiences, their likes and dislikes and what they wish for when looking at a brand is extremely important knowledge in the path to getting effective leads. This involves looking at demographic profiles and assessing the audiences’ tastes among others. Leads can be pre-screened before your team takes over, so you can be sure that your staff are interacting with only the most genuine prospects. 

Wednesday, August 13, 2014

A Superb Alternative to In-House Customer Service Department


Having an effective customer service helpline can be the difference between an irate client and a successful relationship leading to increased sales. A call answering service that is competent, courteous and can field multiple calls from potential customers that emerge on the weekend can also mean increased business. Many of such telephone answering services handled by third parties like the Business Outsourcing Company can help you during peak times, non-business hours and on special holidays. So how do they handle this large number of calls and do it with remarkable professionalism? The answer is an experienced staff that are well-aware of the area of expertise you deal in.

A telephone answering service is not merely a voice at the other end of the phone. It is a strong support system that relies on a compelling professional background that will not let a single call go unanswered. There is huge importance associated with never letting a potential customer slip by without being talked to. On occasions, when you need someone to answer calls Eg: from new job applicants, you can use the team members who are freed on your core competencies, helping you increase the efficiency of your business. At third party BPO outsourcing companies, the staff are well prepared to handle this work load with an efficient employee pool.