UK Based BPO Outsourcing Company provides all range of BPO solutions & bespoke solutions for all sizes of company, located anywhere in the World. Call us on 01904692232.


Wednesday, July 23, 2014

Take Advantage of Vital Business Leads and Quality Lead Generation

Wouldn’t it help you to find a customer looking for what you provide? The right business leads have the ability to give you a chance to make a whole heap of money. When you pay lead generation companies, you expect results that will matter to what you are doing and provide you with a potential customer base with a chance for future business relationships. 

With CNG’s Business Outsourcing Company you know you will be associating with an intelligent partner that knows and understands exactly what you want and guns for it. With highly qualified and trained staff, you can expect a superior and rewarding service, and when that service is coupled with thoughtfully placed complementary leads with an opportunity for cross-selling, you can be sure you have hit “a home run” by combining your efforts with the right company.

In an age when business leads can provide you with a lot of revenue, you need some genuine information that has been acquired from genuine sources. A whole complementary suite of services that take into account telemarketing, database management and even sales and marketing knowledge, can give you a big advantage. With such BPO Outsourcing Companies, you can be sure you are getting exactly what you have paid for, maybe even more. Therefore investing in the services of such a company will only help you with inspiring initiatives and give you results that matter.

Monday, July 7, 2014

A Reliable Answer to Your Call Answering Service Problems

When you are generating revenue in seven figures and interacting with the top management of FTSE companies, why would you want to get bogged down and your team hassled taking calls when a telephone answering service staffed with skilled customer services personnel can handle this for you? Direct contact with customers and clients can mean a lot of revenue as well as goodwill for you; the way you connect to them, answer their queries and solve their problems will only help you to gain market share.  The question is, do you really do not have the resources ready to handle that, what should you do? The answer comes in the form of a business outsourcing company that has made its mark in this area. With CNG’s Business Outsourcing Company you will have a reliable partner to handle this part of your operations.




The Business Outsourcing Company can provide you with a call answering service that is designed to match your specific requirements.  They will take the time to understand what you stand for, what you can provide and what you want to achieve; now that is a change from the norm. Unlike other telemarketing companies, they will work to create a better image for you by handling all your calls during peak times and even during non business hours. You can choose the kind of service you want them to provide and the level to which you want to escalate certain matters. When you know a reliable and trustworthy company is handling this part of the job for you, there is no limit to what you can do with your time.

Wednesday, July 2, 2014

Telemarketing Companies UK: Why they are needed for small companies

Communicating with customers, and doing so quickly, is becoming increasingly important in this wired age. Previously, if a customer wasn’t satisfied, he or she may not have communicated this to the supplier and they may only have told a few friends about this.  Now, if a customer has a query or a problem, they are able to communicate this to many more people than before via online recommendations, social media etc.  A company needs to invest more in their customers to ensure they are well looked after.

It is important for a company to be receptive to this customer interaction both inbound and outbound.   Customers should be encouraged to state their problems and also clear any queries simply by dialing the customer care number. Telemarketing Companies fulfill an important role here as many of them provide inbound customer care as well as outbound telemarketing services.

Outbound telemarketing helps  to companies  for generate Business Leads, to make the sales process easier and also to gather information. Telemarketing is acknowledged as a particularly helpful tool for smaller businesses as it saves them a lot of time and money and increases efficiency.  

Studies have shown that closing a sale obtained through a telemarketing call is one-fifth of the cost normally incurred while selling personally. Thus, a company can save a considerable amount by telemarketing to ascertain interest rather than personally visiting lots of prospective customers, and then they can better spend their time visiting those prospect that have genuine interest. It is important to invest in a good Telephone Answering Company UK though and also to be conscious that telemarketing is not the ideal solution for certain types of products (eg high value, specialized products bought by specialized buyers) or luxury goods.

Telemarketing is also useful when there is a potential target group of clients located in geographically disparate locations. In such situations, rather than just travelling to prospects, it is easier to first confirm interest by telephone. A telemarketing company can transfer across to their client any leads that have genuine interest in a product. Telemarketing thus represents a relatively low-cost means to expand sales.