BOC Now Provides Analytics Support Services

BOC offers new value-added services to its clients

Ripon - The Business Outsourcing Company (BOC), a part of CNG Business Services, now provides a range of KPO (Knowledge Process Outsourcing) solutions.

As BOC continues to grow and offer new ways to help its clients address the challenges that their businesses face, it now provides analytics support services.  This includes competitor research and market analysis. 

Such services are useful to both existing customers that may be considering more specific marketing activities and want to ensure that they are directed to potential customers, and also to new customers that wish to commission a piece of market research, if only to be aware of what their competitors are up to.

Like the rest of BOC’s services, this process is also carried out from the Mumbai, India offices where highly skilled staff work on behalf of clients at a much lower cost than if the process was carried out in the UK.

These services are in addition to the range of BPO (business process outsourcing) services that the company offers such as customer support services, technical support services, marketing, ethnic sales & marketing and 24/7/365 Network Operations Center (NOC) services for the telecom and hosted services sectors.

Sanjeev Patel, Managing Director of The Business Outsourcing Company (BOC), said: “Our success with our clients lies in understanding the competitive environment in which they operate, and providing them with the market intelligence they need to ensure they remain ahead of their competitors. All KPO processes are tailored very much around our clients’ specific needs.” 

About The Business Outsourcing Company (BOC)

Based in Ripon, Yorkshire, England, The Business Outsourcing Company is a division of CNG Business Services, which is part of the privately owned CNG Family of Companies. The group was founded in 1971 and now has business services, retail and real estate interests both within the UK and overseas.

The company provides a wide range of Business Process Outsourcing services from its main outsourcing office located in Mumbai, India. Its broad talent pool and staff members possess numerous different skill sets. They are therefore positioned to serve all clients, both large and small, in a bespoke and flexible fashion.

Reference Link: http://goo.gl/F3n7WZ